Delete Your PhotoTask Account

Request permanent deletion of your account and personal data from PhotoTask by Maison du Code LLC. This action cannot be undone.

Steps to Delete Your Account

  1. 1
    Enter your email address associated with your PhotoTask account
  2. 2
    Optionally provide a reason for deletion (helps us improve)
  3. 3
    Confirm you understand that this action is permanent and cannot be undone
  4. 4
    Submit your request - you'll receive a confirmation email
  5. 5
    Your account will be deleted within 30 days of your request

Data That Will Be Deleted

  • ✓Your account profile and settings
  • ✓All photo requests you've created
  • ✓All messages and communications
  • ✓Your email address and contact information
  • ✓Your personal preferences and data
  • ✓Your display name and profile information

Data That Will Be Retained

  • •Photos you uploaded: Will remain but be deanonymized (your account info removed)
  • •Transaction records: Retained for 7 years for legal and tax compliance
  • •Security logs: Retained for 7 years for fraud prevention and security
  • •Anonymized usage data: Retained for analytics (no personal identifiers)

Retention Period: Legal and security records are retained for up to 7 years as required by law and for business security purposes.

Processing Timeline

Confirmation Email: Sent after submission
Account Deletion: Within 30 days of request

Your Data Rights

Under GDPR and other privacy laws, you have the right to request deletion of your personal data.

We will delete your data within 30 days of receiving a valid request.

Some data may be retained for legal or security purposes as required by law.

Important Notice

  • • This action is permanent and cannot be undone
  • • You will lose access to your account and requests
  • • Your photos will remain but be deanonymized
  • • Your account will be permanently deleted
  • • You may need to create a new account to use PhotoTask again

What Gets Deleted

  • • Your account profile and settings
  • • All photo requests you've sent
  • • All messages and communications
  • • Your contact information
  • • Your personal data and preferences

Note about photos:

Photos you've uploaded will remain on the platform but will be deanonymized (removed from your account). This helps maintain the community's photo library while protecting your privacy.

Request Data Deletion

Enter the email address associated with your PhotoTask account

Optional, but helps our team understand why you're leaving.

Alternative Options

Need help instead? If you're having issues with your account, consider contacting our support team first.

Want to keep some data? You can download your data before deletion through the app settings or by contacting support.

Change your mind? You can create a new account at any time, but you'll need to start fresh.

By submitting this form, you acknowledge that you understand the permanent nature of this action and agree to our Privacy Policy.