Get help with PhotoTask. Find answers to common questions or contact our support team.
Open PhotoTask, tap the Submit tab, choose a location on the map, add a title and description, then submit your request. It will be visible to nearby community members for 24 hours.
Browse requests on the Map tab, tap on a request marker to see details, then tap "Accept Request" if you can help. Take the photo and upload it through the app.
PhotoTask is free to use! You can create and fulfill photo requests at no cost. We also offer a Pro subscription with additional features available for purchase.
Go to Profile → Settings → Edit Profile. You can change your username once every 30 days. Usernames must be 3-20 characters and contain only letters, numbers, and underscores.
Yes, you can delete your account in Profile → Settings → Delete Account. This will permanently remove all your data. You can also request data deletion through our website.
Go to Profile → Settings → Edit Profile, then tap on your profile photo to upload a new one. You can take a photo or choose from your gallery.
All photo requests automatically expire after 24 hours to ensure fresh and relevant opportunities for community members.
Yes! You can request photos from anywhere in the world using our interactive map picker with Google Places integration.
If your request expires without being fulfilled, you can create a new request for the same location. Consider adding more detail to your description to attract community members.
Yes, we use enterprise-grade security, encrypt sensitive data, and follow GDPR compliance. Your privacy is protected with comprehensive privacy controls.
Yes, go to Profile → Privacy Settings to control what information is visible to other users and manage your data sharing preferences.
Report it immediately using the report button in the app. We have a comprehensive safety system and will review all reports promptly.
Try closing and reopening the app, restarting your device, or updating to the latest version. If issues persist, contact our support team.
Check your device notification settings and ensure PhotoTask has permission to send notifications. Also verify your internet connection.
Check your internet connection and ensure you have sufficient storage space. Try uploading smaller images or restarting the app.
Our support team is here to help you get the most out of PhotoTask